Shipping policy

Dr.Luvion shipping

Italy, France, the rest of the European Union and the United Kingdom: free shipping, no minimum spend. For other destinations, any applicable costs are shown at checkout before you pay.

Where we ship

We ship free of charge, with a tracking number, to Italy, France, the United Kingdom and every other European Union country: Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Delivery times

The overall estimate is 5–8 working days from order confirmation. This covers preparation and transport. The 4–7 working day estimate shown at checkout for Italy, France and the United Kingdom refers to transport only, from the day the order is dispatched. For the other European Union countries, checkout shows 5–8 working days.

Times are approximate: public holidays, hard-to-reach locations or unforeseen courier issues may cause delays. If you need help with a delivery, contact us.

Tracking and support

When your order is dispatched, you will receive an email with a tracking number so you can follow its delivery.

For questions about shipping, email support@drluvion.com with your order number.